The use of virtual communication is to exchange ideas and information with remote colleagues and clients. They can take many forms, from email to instant messaging. More and more people are working remotely, and these communication tools are essential for work-from-home employees to maintain their productivity. These tools can lead to miscommunication however they also present unique difficulties. The good thing is that you can enhance your online communication skills by implementing strategies such as setting clear expectations, using the right tools, and arranging regular updates.
Facilitates Open Communication
Although physical interactions usually provide a myriad of non-verbal cues. However, these aren’t always easy to convey via virtual communication. It isn’t easy to tell that, for instance, someone is bored during a conference. In addition, if you cannot hear someone’s voice during a phone conversation, you may not be able to discern their tone or what they are saying.
Encourages Flexibility
Virtual communication offers a level flexibility that can assist individuals in managing their time and completing projects on time. In addition, it allows companies to draw talent from any part of the world and boost productivity.
Assures that there is an evidence trail: Virtual communication generally leaves a trail regardless of whether it’s an video calls, email, or chat message. This helps to avoid the possibility of miscommunication and ensure that everyone has a clear understanding of the conversation. Furthermore, it allows you to track progress and pinpoint areas that require improvement.
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